Have you ever noticed that parents and children think differently? (ok, that was a stupid question). Yes, we do. I am not sure if the following story is a generational issue, a male/female difference issue or a Canadian/American issue. I think it is most likely the former.
Matthew asks ever so nicely to go to EB Games in the mall to pick up a new game. (Now, I should have made him drive by himself to get the practice but I happen to like having him around and we all know he would get totally lost-hhhmmm-I wonder where he got that from?). Off we go to find a parking space. And I figure we can look for a winter coat for him. I have found its easier to make the kid shop if there is something HE wants at the end of the prescribed shopping torture. After looking at one store (I know our limits on shopping), we make our way to the game store.
We both look around for the game. It was released that day. There is a display but no game. I finally ask. They only received enough games for their pre-orders, they have no idea if or when they will get any more in, and those may be in french. In other words, tough luck, kiddo.
As we walk to the car, I get to hear how stupid that the store didn't order enough, that you have to pre-order, that he will have to wait if we order it online, how Canadian stores are different from US stores (US store have things in stock), how hard it is to shop here, how its alllll so irritating. Sigghhhhh. I respond to each comment: the store does it that way not to lose money (well, they are losing the money of walk in buyers he responds), how this will be more common as the economy worries hit more stores, you do have to think ahead to purchase items in Canada -he needs to remember that the US is THE consumer country and we are used to getting what we want, when we want it (unless its Wii Fit), blah blah blah.
Then I have the great idea to go to Best Buy. Best Buy here isn't like our old Best Buy. It looks like it, but its like a slightly bad imitation. Not everything is in stock, they don't carry as many things, don't have a lot of salespeople on the floor, etc. I don't like going there. (Whine-I want my old Best Buy) We go and have to find another parking space (ggrrr), and walk in the store. We head straight to the game section. There is a place for the game-lots of spaces actually. No game. Ok, so that means they are sold out, but I want to ask to see if possibly its in the back. Wait . . . wait . . . wait-finally someone can help us. He doesn't even blink and says, yeah, go to the check out, it should be in the lock box up there. Off he goes.
We walk to the front. I am getting a little grumpy. There is a long line, and we don't even know if they have the game. We finally check out and yes, there is a game, locked up behind the cashiers. Yea, success.
As we walk to the car, I start to grump. How stupid-they have the game but you would never know it, its locked up, NO sign to say go to the cashier, No ticket to take to the cashier, they make you stand in line to even see if there is a game, the salespeople are few and far and not very helpful, obviously service isn't high on the stores list, etc. Matthew looks at me and says, I can see why they do it that way and starts to comment on each of my complaints.
Funny how that worked. In a way, we were both the same. We expected our stores to be at a certain level: I wanted customer service and was willing to play the game to get it (in other words, pre-order), Matthew didn't care about service, he wanted the game (and didn't care if he had to wait in line, even if it was possible it was not there). I understood EB Games and Matthew understood Best Buy. Two people with different outlooks. But, who cares, we got the game (but no coat . . . sighhh).